- Please contact us within a maximum of 12 hours from the time you receive your order and select a replacement item within that period.
- The replacement item must be of equal or greater value than the original item, not less.
- The buyer must pay the delivery fee again.
- Items may be exchanged only once.
- If you cannot find a suitable replacement, you may return the order and receive store credit for future use, while covering all delivery costs.
- Please note that discounted items cannot be exchanged. ❌
We do not offer refunds. 🙏🏼